Marcus Engel describes his talk at the Patient Experience Symposium in Boston September 2023

Patient Lee previews his talk at the 7th Annual Patient Experience Symposium Boston 2023

Stephen Trzeciak, MD, MPH, Chief of Medicine, Cooper University Health Care, and Professor and Chair of Medicine, Cooper Medical School of Rowan University In this opening keynote, you will learn that: Compassion has vast benefits for patients across a wide variety of conditions Missed opportunities for compassion can have devastating health effects Compassion can help reverse the cost crisis in health care Compassion can be an antidote for burnout among health care providers

Daniel Z. Sands, MD, MPH, FACP, FACM Healthcare professionals discuss collaboration amongst the clinicians and staff on the healthcare team, but that misses the contributions of the most crucial members of that team: the patient and caregiver. Learn the principles of participatory healthcare from a PCP who co-founded the Society for Participatory Medicine and how you can adopt this in your healthcare system. Describe why thinking about health care as collaboration can change the way one thinks about the patient-health care professional (HCP) relationship Explain why information asymmetry is a poor foundation for patient-HCP collaboration in patient care Describe ways that both patients and healthcare professionals can encourage a participatory relationship Explain how the Participatory Medicine Manifesto applies to you

While many areas for PX improvement may be obvious, others may actually be in the parking lot!

What a nursing leader learned after being admitted with COVID to the ICU she managed.

Current Situation, Challenges and Opportunities

Providing safe, high-quality care is a tenet of healthcare organizations everywhere. The COVID-19 pandemic has exacerbated disruptions in the nursing workforce. The purpose of this presentation is to present one health system’s approach to re-thinking workforce planning by adopting strategies that ensure both workforce safety and well-being. Both the CFO and CNO will share their perspective on how they worked collaboratively to develop a true partnership from the C-suite to the front lines to establish joint accountability and shared goals. Share industry challenges inherent in the current state of workforce planning Recognize the impact of CFO/CNO collaboration to drive mutually agreeable criteria to establish a plan for nurse staffing Identify strategies to consider for your organization’s workforce planning