A review examining the business case for patient experience reported that better patient care experiences are associated with less healthcare utilization and better adherence to recommended prevention and treatment, clinical outcomes, and hospital patient safety. Patients with positive care experiences are more likely to return to the same hospital and ambulatory settings for future healthcare needs; retain their health plan; voice fewer complaints.

Just before the end of last year, Congress passed a two-year extension of the Acute Hospital Care at Home initiative. Join us for this 60-minute webinar to learn what that legislation means for the future of this model of care and health care in general.

Learn how leading health systems are building a comprehensive system of care in the home. Learning objectives include: 1. Understand the evolution and future importance of integrating home-based models into your system in order to stay at the forefront of care delivery 2. Learn why a leading academic medical center and a regional health system expanded its home-based urgent medical care and post-acute care partnership with the addition of a hospital alternative care service 3. Explore a different approach taken by a regional health system that is offering post-acute transitional care in the home to increase ER capacity for high-acuity patients and drive down readmissions